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KEEPING PATIENTS SAFE AS MEDICALLY NECESSARY PROCEDURES AND VISITS RESUME

Hospital news | Thursday, May 7, 2020

Mary Rutan Hospital has resumed medically necessary outpatient surgeries, non-urgent provider visits, well-checks, well-baby visits, imaging procedures and diagnostic testing with extensive processes in place to keep patients and employees safe.

“We are carefully resuming outpatient elective surgeries and procedures, while at the same time seeing an increase in visits to our physician offices,” said Chad Ross, Chief Operations Officer at Mary Rutan Hospital. “Our priority continues to be the health and safety of our patients and employees, so we have taken additional steps to protect everyone during this process.”

Some may still wonder if it is safe to see their provider or seek medical care for a surgery or procedure that has been delayed or a new medical condition that is causing concern. Individuals are encouraged to reach out to their providers and discuss any concerns they may have, as delaying care can be just as concerning.

As a precaution, surgical patients at Mary Rutan Hospital now undergo COVID-19 testing before surgery and all previous COVID-19 precautions remain in effect, including a strict visitor policy and screening of all patients who enter any of our locations.

Patients and approved visitors are now required to wear a mask or face covering at the hospital and all offsite locations. Mary Rutan Hospital is requesting that patients and approved visitors wear their own mask or face covering. If they do not have one, one will be provided for the duration of their visit. This is a strict policy that will not be modified unless medically indicated.

Although there continues to be a low incidence of COVID-19 cases in our community and the hospital has not seen an influx of patients, several additional safety measures have been implemented to protect patients and employees during the worldwide pandemic. These include enhanced and frequent sanitizing, social distancing, drive-through testing and telemedicine options.

“We are concerned that patients are avoiding necessary medical treatment due to fear,” Ross said. “We want everyone to know that we have precautions and protocols in place to protect our patients and employees. Patients can safely seek healthcare services in our emergency department, urgent care, physician offices, clinics, and hospital.”

A summary of what patients can expect as COVID-19 precautions remain in effect:

  • Reconfigured waiting areas to allow for proper social distancing
  • Entry screening of all individuals arriving at any MRH location, including daily screenings of staff
  • Mandatory use of masks or face coverings for everyone
  • Extended schedules and telemedicine options to further limit the number of patients in clinic spaces
  • Increased frequency of cleaning and disinfecting of all shared surfaces and exam rooms
  • Visitor restrictions
  • COVID-19 testing for patients prior to surgery

“In addition, we have a solid contingency plan in case we experience an increase of COVID-19 patients in our hospital,” Ross said. “Based on recommendations from our medical staff and the COVID-19 taskforce, we feel confident that resuming these services, at this time, will not affect our ability to provide safe and effective care for all patients.”